Who to Contact

We commit to respond quickly to your enquiries.

Absences - please advise via the Parent Portal, email [email protected] or phone 07 856 7091 Option3

Because teachers are often teaching, email is the preferred method of making contact with staff. Email addresses can be found on our Staff List.

Subject Query? 
Please email your son's teacher (find them under the Faculty listings)

Student Support/Pastoral Care Query? 
For all non-subject matters please email your son's Dean (specific Dean is listed under Pastoral in the Staff List)

Sport or Facilities Hire?
Please email the Sport Manager

News to Share?
Please email News

Senior Leadership Team  

Please refer to the SLT section in the Staff List

Administration Staff

Please refer to the Support Staff section in the Staff List

A Concern or Complaint?

All complaints, concerns and incidents are attended to promptly, respectfully and professionally and seek to bring effective resolution to all parties concerned. We encourage open communication and prefer that you come to us to talk through any issues rather than discussing them in the community. We have procedures in place to ensure that complaints and concerns are handled appropriately. Our procedures enable us to:

• maintain a safe environment for our students and staff
• treat all people fairly, transparently, and with dignity and respect
• resolve matters of concern early, if possible
• respond to feedback and concerns constructively
• deal with complaints fairly, effectively, and in a timely manner
• take into account individual circumstances
• maintain confidentiality
• preserve and enhance school and community relationships
• monitor and record complaints and concerns about student safety and wellbeing

Log in here for policies on Raising Concerns and Making Formal Complaints - the username is stjohns-hamilton and if you require the password please contact the College Office